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How can we help?

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Why can't I sign up or log in ?

First of all, you need to check whether your IP is clean or try to change it. If none of the above methods works, please contact us and we will deal with it for you.

How do I start buying my first card?
  1. Account to sign up for the website.
  2. Choose the right card or product for you.
  3. Choose the payment method. At present, we only support bitcoin, Western Union payment and other payment methods. If you don’t know how to use bitcoin, click here.
Where to check the card or commodity I bought.?

Click “account” in the upper right corner and select “my orders”

When will the goods I buy be delivered?

Depending on your payment method, you can receive your card within 10 minutes after the payment is completed.

  • We will refund card errors and any commitments.
  • We will not refund the balance of CC.
  • We do not refund cards sold for more than 12 hours.
  • We will not refund malicious payments.
  • The refund is generally processed within 30 minutes after the refund application is submitted.
  • A voucher is required for refund.
  • The refund will be returned to the original payment address.
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